White Lotus Casino

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Terms and conditions

This document sets out the terms and conditions ("Terms") that govern your use of White Lotus Casino's services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

Purpose of the Terms

The purpose of these Terms is to establish a fair and transparent relationship between White Lotus Casino and its users. These Terms outline the rules for playing at our casino, as well as your responsibilities and obligations.

Acceptance of Terms

By accessing or using the Service, you accept these Terms in full. If you disagree with any part of these Terms, you must not access or use the Service.

Age and Legal Restrictions

You must be at least 18 years old to play at White Lotus Casino. By accepting these Terms, you confirm that you are at least 18 years old and that you are legally permitted to gamble in your jurisdiction.

Account Registration

Eligibility

To register for an account with White Lotus Casino, you must be a natural person who is at least 18 years old. You must also provide true and accurate information when creating your account.

KYC and Verification Requirements

We may require you to verify your identity and address before we can allow you to make deposits or withdrawals. We may use third-party services to verify your identity and address.

Responsibility for Account Security

You are responsible for keeping your account details secure, including your username, password, and any other information required to access your account.

Deposits and Withdrawals

Accepted Payment Methods

We accept a range of payment methods, including credit cards, e-wallets, and cryptocurrencies. A full list of accepted payment methods can be found on our website.

Minimum and Maximum Limits

There are minimum and maximum limits for deposits and withdrawals, which can be found on our website.

Processing Times and Fees

Deposits are typically processed instantly, while withdrawals may take longer to process. We do not charge fees for processing deposits or withdrawals, but your payment method provider may charge a fee.

Anti-Money Laundering Policy

We have an anti-money laundering policy in place to prevent the use of our services for illicit activities. This includes verifying the identity and address of all customers, as well as monitoring transactions for suspicious activity.

Bonuses and Promotions

How Bonuses Are Credited

Bonuses are credited automatically when you meet the requirements outlined in the bonus offer. You can find a list of current bonuses on our website.

Wagering Requirements

You must wager your bonus amount at least 30 times before you can withdraw any winnings associated with that bonus.

Expiry and Abuse Clauses

Bonuses will expire after seven days if you have not met the wagering requirements. We reserve the right to cancel or change any bonus offer at any time, without notice.

Gameplay and Fairness

RNG Usage

We use Random Number Generators (RNGs) to ensure that all games are fair and random.

Game Malfunctions

If a game malfunctions during play, we reserve the right to void all bets placed on that game until it is resolved.

Limits on Play and Responsible Gaming Tools

You can set limits on your play, including deposit limits, wager limits, and session limits. We also provide responsible gaming tools, such as self-exclusion options and reality checks.

Responsible Gambling

Self-Exclusion Options

You can exclude yourself from playing at White Lotus Casino for a period of time, up to six months. During this time, you will not be able to access your account or make any deposits or withdrawals.

Deposit, Wager, and Session Limits

You can set limits on your play, including deposit limits, wager limits, and session limits.

Help and Support Links

We provide links to responsible gaming resources, such as GamCare and BeGambleAware, which you can use for help and support.

Prohibited Activities

Bonus Abuse

You must not abuse any bonus offer by attempting to manipulate the outcome of a game or by colluding with other players.

Fraud, Collusion, or Manipulation

You must not engage in any form of fraud, collusion, or manipulation while playing at White Lotus Casino. This includes using bots or automated systems to play games.

Use of Bots or Automated Systems

You must not use bots or automated systems to play games at White Lotus Casino. We reserve the right to void all bets placed by users who have used these systems.

Account Suspension and Closure

Voluntary Account Closure

You can close your account at any time, subject to our terms and conditions.

Breach of Terms

We reserve the right to suspend or close your account if you breach any of these Terms. This includes failing to comply with our anti-money laundering policy or attempting to manipulate the outcome of a game.

Inactivity and Dormant Accounts

If you do not access your account for a period of 12 months, we may close it. We will notify you by email before closing your account.

Privacy and Data Protection

Information Collected

We collect personal data from our users, including name, address, date of birth, and payment information. This is used to verify your identity and prevent money laundering.

Use and Storage of Personal Data

We store all personal data securely using industry-standard encryption methods. We also use third-party services to verify the accuracy of the data we collect.

GDPR Compliance (if applicable)

We comply with the General Data Protection Regulation (GDPR) in the European Union, which sets out rules for the collection and storage of personal data.

Limitation of Liability

Losses

We do not accept liability for any losses you may incur while playing at White Lotus Casino. This includes losses resulting from system errors or malfunctioning games.

System Errors

We reserve the right to void all bets placed on a game if it malfunctions during play.

Third-Party Links

Our website and services may contain links to third-party websites. We do not accept liability for any content or policies of these websites.

Amendments and Updates

Right to Modify the Terms

We reserve the right to modify these Terms at any time, without notice. You will be notified by email if we make any significant changes to the Terms.

Notification of Changes

You can find a list of recent changes to the Terms on our website. We recommend that you check this regularly to stay up-to-date with any changes.

By accessing or using the Service after any modification to these Terms, you agree to be bound by the revised Terms.